Quantum Boost CRM - Frequently Asked Questions

🚀 Getting Started

How fast can I get started with Quantum Boost CRM?

Most clients are up and running within 48 hours. Our onboarding team handles the technical setup while you focus on your business. We'll migrate your existing data, configure your automated follow-ups, and train your team. No technical skills required on your end!

What exactly is Quantum Boost CRM?

Think of us as your business's digital assistant that never sleeps. We help service-based businesses capture more leads, book more appointments, and keep customers coming back. Instead of juggling 5-10 different apps, everything happens in one simple dashboard. Perfect for coaches, consultants, contractors, and any business that books appointments.

Do I need to be tech-savvy to use this?

Not at all! We built Quantum Boost specifically for busy business owners who want results without complexity. If you can send a text message, you can use our system. Our interface is designed like your favorite social media app - intuitive and easy to navigate.

💰 Pricing & Plans

How much does Quantum Boost CRM cost?

We offer three main plans to fit different business sizes:

QuantumStarter - Perfect for solo entrepreneurs
• 100 monthly emails & texts
• 3 automated follow-up sequences
• Basic appointment scheduling

QuantumFlow - Ideal for growing businesses (Most Popular!)
• 500 monthly emails & texts
• AI assistant that books appointments automatically
• 6 automated follow-up sequences
• Priority support from real humans

QuantumPrime - Full-service solution
• 1,000 monthly emails & texts
• Advanced AI conversations
• 10 automated sequences
• Monthly strategy calls
• VIP support (2-hour response)

Are there any setup fees?

We typically charge a one-time $149 setup fee, but we're waiving this fee for our first 20 new clients - so you can get started with just your monthly plan cost. This includes data migration and complete system configuration.

Can I change my plan later?

Absolutely! You can upgrade instantly through your dashboard with immediate access to new features. If you need to downgrade, just give us 30 days notice and we'll take care of it.

🤖 AI Assistant & Automation

What happens to missed calls?

This is where we really shine! Every missed call automatically triggers our "Missed Call Recovery System":

1. Instant text message - "Hi! I saw you called ABC Plumbing. I'm currently with another customer but wanted to reach out immediately..."
2. Follow-up email with your contact info and next steps
3. Optional callback scheduling - they can book a time that works for both of you

One of our plumbing clients recovers about $15,000 per month in business that would have been lost forever.

Is QuantumBot included in all plans?

QuantumBot (our AI assistant) is included in QuantumFlow and QuantumPrime plans. QuantumStarter users can add QuantumBot for $99/month. Think of it as hiring your most helpful employee who works 24/7, answers questions, books appointments, and gets smarter over time.

What's the difference between your AI and a regular chatbot?

Traditional chatbots: Give robotic responses, frustrate customers, can't handle complex questions

QuantumBot: Uses advanced AI to have natural conversations, learns your business specifics, knows when to hand off to humans, gets smarter over time. Think of it as hiring a really good receptionist who works 24/7 and never has a bad day.

📈 Lead Management & Follow-Up

What happens to my old leads that never bought anything?

We call this "lead resurrection" - bringing your old contacts back to life! We upload your old contact list, create personalized campaigns with special offers, and send helpful emails/texts over several months. Real example: A fitness coach had 800 old leads. After 3 months of our campaigns, 47 people booked consultations and 12 became paying clients.

How do automated follow-ups work?

Most businesses lose 80% of leads because they don't follow up consistently. We fix this with "Smart Follow-Up Sequences":

For new leads:
• Day 1: Welcome message with next steps
• Day 3: Educational content related to their needs
• Day 7: Case study showing results
• Day 14: Special offer or incentive
• Day 30: Final check-in

Everything happens automatically, but looks like it's coming personally from you.

Can I see what's working and what isn't?

Yes! Your dashboard shows exactly what's happening: which follow-up messages get the best response, what times people book appointments, which marketing sources bring quality leads, and how much revenue each sequence generates. No confusing charts - just simple insights you can actually use.

🔧 Technical & Integration

Will this work with my existing website?

Probably! We integrate with WordPress, Wix, Squarespace, custom websites, and social media pages. If you don't have a website, we can build you a simple 5-page site designed to capture leads and book appointments.

Is my customer data secure?

Absolutely. We use the same security standards as banks: all data is encrypted (scrambled so hackers can't read it), regular security audits, secure backups in multiple locations, and we never sell or share your information.

Can you migrate my data from my current system?

Yes! We regularly move data from Excel spreadsheets, other CRM systems (Salesforce, HubSpot), email platforms (Mailchimp, Constant Contact), and scheduling apps (Calendly, Acuity). This migration is included in your setup, and we test everything to ensure nothing gets lost.

🎯 Industry-Specific

I'm a contractor - how does this help my business?

Perfect for contractors because:
• Instantly follow up with quote requests
• Send appointment reminders (reduces no-shows by 60%)
• Automate seasonal marketing (roof repair before storms, HVAC before summer)
• Collect reviews immediately after job completion
• Re-engage past customers for maintenance

I'm a coach/consultant - what's different for my business?

Coaching-specific features:
• Automated discovery call booking
• Educational email sequences that position you as an expert
• Client onboarding sequences
• Session reminders and follow-ups
• Referral request campaigns

I run a local service business - how do you help?

Local business optimization:
• Google Business Profile management
• Local review generation and monitoring
• Location-based follow-up campaigns
• Service area targeting
• Competition analysis for your market

🛟 Support & Training

What kind of help do I get?

All plans include: Email support with real humans, video tutorials, live group training twice monthly

Flow and Prime add: Priority support, phone support, one-on-one screen sharing

Prime includes: Monthly strategy calls, custom workflow creation, VIP support (2-hour response guarantee)

Do you offer a money-back guarantee?

Yes! We offer a 14-day risk-free guarantee. If Quantum Boost CRM isn't the right fit, cancel within 14 days for a full refund. But here's the thing: in 3+ years of business, fewer than 2% of clients have asked for refunds. When you see leads turning into customers automatically, you won't want to go back!

🎯 Getting Results

What kind of results can I expect?

Most users report:
• 2x-5x increase in booked appointments
• Faster lead response time (via automation)
• Reduced no-show rates
• Better customer retention
• More 5-star reviews

We focus on ROI, not just software features.

How do I know if this is right for my business?

You're a perfect fit if:
• You generate leads online or through referrals
• You book appointments or consultations
• You follow up with customers via email or text
• You want to grow without working more hours
• You're tired of using 5+ different apps

You might want to wait if: You get fewer than 5 leads per month or aren't ready to invest in growth.

Frequently Asked Questions